Shipping policy

📦 Ordering & Shipping

Rates

Australia

Flat Rate $15 (2-4 business days for QLD, interstate 3-6 business days estimated delivery times)  

Express Flat Rate $25 (1-4 business days estimated delivery time)

International

Rates and times are based on Auspost shipping services.

Processing Time

We aim to get orders sent out as soon as possible. Orders are typically processed within 1-2 business days (Monday - Friday).

Shipping Method

Auspost (refer to their website for delivery times to your location). Delivery times vary based on your location and shipping method. Check the Australia Post website for an estimated guide.

FAQ

How long does shipping take?

✔ Australia:

Standard Shipping: Estimated 2-4 business days in Queensland, 3-6 business days interstate.

Express Shipping: Estimated 1-4 business days.

✔ International:

Delivery times vary based on your location and shipping method. Check the Australia Post website for an estimated guide.

Will I have to pay customs duties or taxes?

International orders may be subject to customs duties or taxes, which are the responsibility of the buyer. We recommend checking with your local customs office for details.

What happens if my package is lost or delayed?

Once dispatched, delivery times are outside our control. If your package is delayed, please check the tracking details and contact the carrier directly. If your order hasn’t arrived within a reasonable timeframe, reach out to us via our contact page, and we’ll assist however we can.